Plans and limits
2 min read
There are four plans: Free, Basic, Pro, and Enterprise. Choose according to the scale of your operation, the limits you need, and the level of support you require. For example, Basic can also serve a public-facing agent; Pro adds Agent Desk and more operating headroom.
Your bill is based on subscribed agents, not usage. See Billing.
View Kujira pricingWhat changes by plan
Cargando los límites actuales…
Basic and Pro have no fixed agent allowance: subscribe to as many as you want to pay for, up to 50. Going beyond that makes the agreement Enterprise.
Enterprise
Enterprise is not simply another row in the table: it is an agreement tailored to your organization's operation. Together, we define the number of agents, channel and history limits, usage rate, and resources you need.
It includes supervised deployment, tailored training, and a direct support channel. It is suitable when you need to extend standard limits, operate at a larger scale, or agree specific infrastructure and support requirements.
History is not only for you
Along with its memories, an agent can look through conversation history and remember what you discussed previously. The longer it is, the further back it can go. See Conversation history for details.
What does not depend on the plan
- You provide the servers: agents run in your infrastructure.
- Dashboard notifications are retained for 90 days.
- Webhook channels are instant on every plan; the minimum polling interval applies only to email inboxes.
When a plan is downgraded
When a trial ends, a payment fails, or you move to a lower plan, nothing stops immediately: what no longer fits continues for five days and then stops, with a notification 24 hours in advance. Nothing is deleted. See Billing.