Account and security
5 min read
My account brings together your personal settings: profile, access, channel identities, and notifications. Open it from the menu at the bottom of the sidebar.

Profile
You can change your name and avatar. Your email is the account identifier and cannot be changed from the dashboard.
Under Appearance, choose the theme and interface density, whether the agent chat shows avatars, and whether presentation mode is on. These preferences are stored on the current device, so you can use a different setup on each computer.
Presentation mode
Presentation mode visually replaces contact names, repositories, and email addresses with fictitious data. It is intended for demonstrating the dashboard or preparing a screenshot.
Enable it in My account › Profile › Appearance or with Ctrl + Alt + D. While it is on, the bottom bar shows a Demo tag; its × turns it off.
It does not protect data
Presentation mode only changes what is displayed on screen. It does not remove the account's real data or replace access controls.
Warning when changing model or effort
Before you change the model or the effort of a conversation, the panel warns that the context cache will be lost (see Agent chats). If you turned it off with Don't remind me again, turn it back on in Shortcuts and warnings. It is saved on the current device.
Access and security
You can sign in with email and password, or with a Google or GitHub account. In the iOS app you can also sign in with Apple; if you choose to hide your email the first time, Kujira uses the forwarding address Apple assigns you. Before connecting or disconnecting a provider, Kujira asks you to verify your identity with your password, a two-factor code, or fresh authentication with the provider.
Keep a way to sign in
Do not disconnect Google, GitHub or Apple if it is your only sign-in method. First create a password or connect another provider.
Confirm your email
When you create the account, you receive a confirmation link. Until you complete it, you can explore the dashboard but cannot create organizations, start agents, connect channels, or invite other people.
Two-factor authentication
Two-factor authentication adds a temporary code generated by an app such as 1Password or Google Authenticator. To enable it, scan the QR code and confirm a six-digit code.
We recommend enabling it on accounts with administrative permissions.
Channel identities
If you write to your agents from Telegram or Discord, link your identity in My account › Identities. Kujira will then recognize those messages as internal instead of treating them as conversations with an external contact.
The link is verified with a code sent through the relevant channel. Each person can manage only their own identities.
Notifications
Under My account › Notifications, choose which alerts you receive by email and in the dashboard for each organization you belong to. See Notifications for the available alert types.
The desktop app lets you receive notifications outside your browser. Under My account › Desktop, you can configure startup with Windows and background behavior.
Recover access
If you cannot sign in, use Forgot my password on the sign-in screen. You will receive a link at the email address associated with the account.
Delete your account
You can delete your Kujira account from the web or from the Android or iOS app:
Open My account › Security
From the menu at the bottom of the sidebar.
Click Delete my account
Confirm it is you with your password, a two-factor code or by signing in again with Google or GitHub. With Apple, this check is only available in the iOS app: if Apple is your only sign-in method, delete the account from there.
Deletion is immediate and cannot be undone. If you cannot sign in, write to soporte@kujira.so from the account's email address.
What is deleted and what is kept
| Deleted | Kept in the organization |
|---|---|
| Your account and personal data: name, email, avatar and sign-in method | The messages you wrote in shared conversations |
| Your private conversations with agents | The activity log |
| Your channel identities (Telegram, Discord) | The memories, skills, scheduled tasks and service tokens you created |
| The invitations you sent that are still pending | Support tickets |
What is kept belongs to the organization: it stays for as long as the organization exists, with no user name attached to it.
So that the free trial is not granted again to the same email, Kujira keeps an irreversible fingerprint of the address for two years.
Before you delete it
- If you are the only owner of an organization, first transfer ownership to someone else or delete the organization.
- The Google or GitHub accounts you connected for your agents pass to the organization's owner, because the agents keep using them. The dashboard lists them before you confirm and reminds you by email; if you do not want them to keep access, revoke it from Google or GitHub.
If you do not want to delete the whole account, you can delete specific data from the dashboard: conversations, memories or agent files.