Billing
3 min read
In Settings → Billing, view your plan status, subscribe to agents, manage payment methods, and download organization invoices.
What is billed
Kujira bills for subscribed agents, not the number of messages or tokens they consume.
Monthly amount = plan rate × subscribed agents + applicable taxes
Model spend is managed separately with your configured provider, through a subscription or API. Usage and limits shows a detailed estimate but does not change your Kujira subscription fee.
Every plan defines what each agent includes: available channels, history, cron jobs, AI Doctor, and support. See Plans and limits.
Subscribed agents
The screen shows both created and subscribed agents. You can increase or reduce the subscription count when needed.
| Change | When it applies |
|---|---|
| Add agents | Immediately, with a pro-rated charge for the current period. |
| Reduce agents | At the next renewal; you retain already-paid capacity until then. |
| Cancel a pending reduction | Keeps the current amount active. |
If you reach the subscribed count, increase it before creating another agent. Basic and Pro allow self-service subscriptions within their model; needs beyond that are handled through Enterprise.
Trial, plan changes, and payment issues
New organizations start with a 15-day Pro trial without a card. You receive a notification three days before it ends.
After the trial, the organization moves to Free and resources exceeding its limits become unavailable. Agents, conversations, and configuration are not deleted; subscribe again to resume from the same point.
If you downgrade or payment does not complete, there is a five-day window to resolve it. You receive a final notice 24 hours before resources that no longer fit the resulting plan stop.
Information is retained
Stopping an agent because of a plan change or pending payment does not delete its memories, skills, channels, or conversations. It remains inactive until your plan has capacity again.
Payment and subscription
Choose the plan and number of agents from this section to subscribe. Payment opens on the provider's secure page. Once active, you can change agent count, update card and payment information, view or download invoices, and schedule cancellation at the end of the current period.
Enterprise agreements are managed personally; the dashboard shows the conditions agreed with your organization.
Tax details and invoices
Complete organization tax details before an invoice is issued. Country determines applicable tax. Companies should add legal name, tax identification, and address.
Issued invoices appear here with number, date, amount, and a PDF link. Downloading requires continuing organization access and is recorded in audit.
Who can view and manage it
| Action | Permission |
|---|---|
| View plan, status, subscribed agents, and invoices | billing.view |
| Subscribe, change subscription, or open payment portal | billing.manage |
Owners and administrators receive these permissions by default. Review them from Team.